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ITSM Implementation Consultant

Last post 08-20-2008, 16:59 by IT&General. 0 replies.
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  •  08-20-2008, 16:59 14170

    ITSM Implementation Consultant

    R24,000-25,000 Per Month Basic Salary

    Ref: MSImpCons

    Permanent senior level position in the Information Technology sector in Johannesburg in South Africa (Gauteng).
    Posted by IT & General Online Recruitment Specialists on 04/08/2008
    IT & General Online Recruitment Specialists

    Essential
    Ability to communicate at all levels within an organisation and to individuals with varying levels of technical ability
    Structured approach to problem resolution and system design Good knowledge of Microsoft Windows 2003, 2000 & XP Network protocols - TCP/IP, IPX, NETBIOS, NETBEUI Database technology - Microsoft SQL Server 2000/2005, Oracle 9.x/10.x.Email technology – knowledge of Exchange required with Lotus Notes/GroupWise desirable Educated to a degree level in an IT related field Trained in network architecture.
    Desirable in depth knowledge of ‘helpdesk’ environments. Training in database design and structure. Training in presentation and communication skills training.

    • Some Business analysis
    • Database design
    • Technical support

     

    Key Result Areas to deliver full-implemented systems on time and with a high level of quality
    These systems should be documented and functionally tested prior to being handed over to the on-site consultancy teams
    Principal Accountabilities Working with Solution Architects to assess feasibility of solution requirements
    These solutions need to be: Functionality complete (based on system design requirements)
    Have complete system documentation based on consultancy guidelines
    Have a completed test specification which is tested against the implemented solution Delivered on time with a high level of quality
    Ensure effective communication between On-site consultancy teams, Project Managers and Support organisation Provide on-site consultancy work where required Provide effective second line support for the Product Support team on systems that have been implemented or recently handed over to the Support organisation.
    Provide telephone support and where required on-site assistance to on-site consultancy team during on-site implementations Job Context This individual will be working very closely with the Solution Architect team and will be required to work to tight deadlines to deliver implementations on time but without compromising the quality of the solution. The work that is implemented by the Implementation consultant will be delivered, installed and tested on-site by the field consultancy team. The individual must have: A consistent approach to communication, attitude and workload. A passion for meeting deadlines and ensure quality of work delivered. It is the implementation consultant’s responsibilities to ensure that solutions are delivered on time


    Please submit your own detailed Microsoft Word resume and contact information to musa@itandgeneral.co.za Please include the reference code of this advert as well as your Name and the Position applied for in the subject line of your e-mail. (MSImpCons) Also please provide the following additional information to speed up your application:
    - Notice period:
    - Current salary package and breakdown:
    - Expected salary:
    - ID Number:
    - Reasons for leaving all previous positions:
    - South African Citizens will get preference. Non-Citizens must provide a valid current work permit and have a proven 2-year or more work history in South Africa. If there is no response to your e-mail within two weeks of your application, please accept that your application was unsuccessful. Do you qualify for this position? If so, apply in confidence. If you do not qualify, please do not apply, as your CV will not be accepted.
    Regards
    Musa Shozi
    0861 482 634


    Kind Regards

    Miranda Wilsnagh AIPSC CIPC
    miranda@itandgeneral.co.za
    IT & General Online Recruitment Specialists
    0861482634 / 0861itandg
    2nd Floor, Corporate Park, 4-6 Skeen Boulevard, Bedfordview
    www.itandgeneral.co.za
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